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If you need to file a claim, you can do so by following the simple steps outlined in the video
(Applicable products: Kotak Heath Care, Kotak Health Super top up, Kotak Health Premier, Kotak Group Health care)
Our team of experts are available 24/7 to assist our policyholders with claim related queries.
Our team is dedicated 24/7 to support your policy claim related queries.
Call 1 800 266 4545 (8 a.m. – 8 p.m.) or submit Claim Intimation Form to intimate us about your claim with your policy details
Vehicle inspection will be conducted within 24 hours (if claim is reported on a working day), or on the next working day (if reported on a Sunday/public holiday)
All relevant documents to be submitted in accordance with terms & conditions
Cashless confirmation and settlement done directly at preferred network garage
Pay deductibles as per policy terms & take delivery of your vehicle
Repair vehicle and take delivery once you pay all the bills
Payment will be initiated within 7 days of receipt of all relevant documents in accordance with terms & conditions.
Intimate us at 1800 266 4545 or care@kotak.com
Settle all bills at the time of discharge and collect all relevant documents.
Submit all original documents and completed claim form within 30 days of discharge from hospital.
Post document verification, claim will be processed within 15 days.
Please Note: All claims would be processed subject to Policy terms and conditions.Please read the Policy wording and Policy schedule carefully.(Applicable products : Kotak Heath Care, Kotak Health Super top up, Kotak Health Premier, Kotak Group Health care)
TPA Details Family Health Plan Insurance TPA Limited Srinilaya – Cyber Spazio, Suite # 101,102,109&110 Ground Floor,Road No. 2, Banjara Hills Hyderabad : 500034 Telangana , India
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