All you need to know about free look period in health insurance policy


16 Aug 2023

Unveiling the Benefits and Guidelines of the Free Look Period in Health Insurance

Purchasing a health insurance plan can be a complex decision, as it involves understanding various terms and conditions. One important aspect often overlooked is the "Free Look Period".

Understanding the free look period

The free look period in insurance allows policyholders to review the terms and conditions of their health insurance policy after purchase and, if dissatisfied, to cancel the policy within a specified period without incurring any financial penalties or losing out on their premium. It is a customer-friendly provision mandated by regulatory authorities in many countries, including India.

Duration of the free look period

During this period, policyholders can thoroughly examine the policy's features, coverage, terms and conditions to ensure they align with their expectations and requirements. Typically, it ranges from 15 to 30 days, starting from the date of receiving the policy document.

Key advantages of the free look period

  • Thorough evaluation

The free look period in health insurance offers policyholders the opportunity to scrutinize their policy, enabling them to better understand what is covered, what is excluded and any limitations or clauses that might affect their coverage.

  • Change of mind

The free look period for health insurance allows them to rectify that mistake by cancelling the policy and seeking a more suitable option. Sometimes, policyholders might make a hasty decision while purchasing insurance and later realize that the chosen policy doesn't meet their needs adequately.

  • Transparency and confidence

The free look period fosters transparency and builds customer confidence, as individuals can clear any doubts they have about the policy with the insurer before fully committing.

  • No financial loss

Perhaps the most significant advantage of the Free Look Period is that policyholders can cancel the policy without losing their premium.

Guidelines for utilizing the free look period

  • If you decide to exercise the free look period, promptly inform kotak general insurance about your decision. This can usually be done through a written request, email or by visiting their office.

  • To cancel the policy, you'll need to return the policy document. Make sure to do this within the stipulated free look period.

  • Once we receive the policy document and process your cancellation request, we will initiate the refund process.

  • We may ask for the reason behind the cancellation during the free look period. While providing feedback is optional, it can help us improve our policies and customer service.


The free look period in health insurance policies offers the chance to thoroughly review the policy's terms, conditions, and coverage before committing to the plan. By understanding the duration, advantages and guidelines for utilizing the free look period with kotak general insurance, individuals can confidently navigate the complex world of health insurance, ensuring that their chosen policy truly aligns with their healthcare needs and financial goals. Remember, exercising the free look period is an important step in safeguarding your financial well-being and ensuring peace of mind in times of medical uncertainties.

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Team Kotak GIC

The content of this blog has been created and carefully reviewed by the esteemed team at Kotak General Insurance, with the sole purpose of providing valuable guidance and sharing insights on the importance of general insurance. Our objective is to assist users in making informed decisions when purchasing or renewing insurance policies for their cars, bikes, and health. Our expertly curated information aims to empower our readers with the knowledge they need to protect their valuable assets and financial interests.